FAQ Frequently Asked Question
How often should I have my carpet professionally cleaned?

Get your carpet cleaned every 3 to 12 months on average. This can vary depending on how many Adults, Children and Pets live in your home. We recommend you have your high traffic areas cleaned every 6 months.

Can we walk on the carpet right after it’s been cleaned?

Yes, but we recommend that after your carpet is cleaned you do allow for some dry time. If you choose to walk on your freshly cleaned carpet, make sure you wear footwear (slippers, socks, shoe covers, shoes are O.K. if bottoms are clean) when walking on it so that you do not transfer oils from feet to clean carpets. It is also very important that you are careful not to slip when walking from damp carpet to hard surfaces, Please Be Careful.

How often should I vacuum my carpet?

You should vacuum your carpet at least once or twice a week. Vacuuming frequently can actually give your carpet long life from not allowing dirt and grime from getting deep into the fibers and between the carpet and pad that can actually wear carpet faster in high traffic areas. In this instance more is better.

How long does it take the carpet to dry after cleaning?

It should take 4 to 8 hours to dry your freshly cleaned carpet, but can dry faster with ample air circulation and moisture ventilation. Carpet dries on the same principle as your clothing, the more air the faster. So if weather permitting open windows, turn on vents to air, ceiling fans and portable fans are a great idea also.

What carpet cleaning process do you use?

We use a Truck Mounted Steam Cleaning process which allows us to clean your carpets with heat and steam to break down the oils, grease and dirt that makes its way into your floors. This process also extracts as we go, so that there is not a lot of moisture left in your flooring to allow for a faster dry.

Free Carpet Cleaning & Tile Cleaning Estimate

We will come to your home and evaluate your carpet & tile for free. This allows you to know what to expect when we arrive to clean your home. This will also allow you to have any questions answered that you may have regarding those areas of concern. At this scheduled time a ‘Company Supervisor’ will come to your home and evaluate your carpet an/or tile to determine what areas you want cared for and what the cost will be to you at the time of service. We will leave you a copy of this evaluation to have for your records.

If you determine that you would like other services done at the actual time of service, just inform our Trained and Uniformed Technician and we will be able to provide those additional services at that time.

If you have any questions or concerns you may call our office at 408-717-2227, or Contact Us button on your left side of this page and we will be happy to assist you. If you have an emergency you may contact our office and follow the directions to reach our 24/7 ‘Emergency Technician‘ and they will return your call within 15 minutes, but please if it is not an emergency leave your Name, Number and brief Message and we will contact you the next business day.

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